BLESSING –JANELLE JOSHUA
Detail-Oriented Professional | Financial Operations & Customer Service
Kaduna, NG.About
Highly meticulous and versatile professional with a proven track record in financial operations, customer service, and quality assurance. Leveraging experience in banking, education, and laboratory environments, I excel at processing complex transactions, ensuring compliance, and delivering exceptional service. Seeking to apply strong analytical, organizational, and communication skills to drive efficiency and contribute to organizational success.
Certificates
Health, Safety & Environment Induction Course
Issued By
Kaduna Refinery and Petrochemical Company
Education
Open University Kaduna Centre
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Bachelor of Science
Public Health
Kaduna Polytechnic
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Higher National Diploma
Science Laboratory Technology (Chemistry/Biochemistry)
Work
Guaranty Trust Bank
|TRANSACTION OFFICER
Kaduna, Kaduna State, Nigeria
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Summary
Managed diverse financial and non-financial transactions, account maintenance, and customer service operations within a leading financial institution.
Highlights
Processed a high volume of financial and non-financial transactions, ensuring accurate account maintenance and regulatory compliance for diverse client accounts.
Accurately posted customer deposits, managed related suspense account entries and adjustments, and facilitated wire transfers, minimizing errors and financial discrepancies.
Maintained high customer satisfaction by efficiently processing incoming requests and resolving inquiries in strict adherence to Service Level Agreements (SLAs) and internal policies.
Ensured all operational procedures and policies were followed meticulously, contributing to a compliant and efficient banking environment.
C. S. S. Ishiajim
|CLASSROOM TEACHER
Ebonyi State, Ebonyi State, Nigeria
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Summary
Educated secondary school students in Chemistry and Computer Science, developing curriculum and fostering a conducive learning environment as part of the NYSC program.
Highlights
Developed and implemented comprehensive lesson plans for Chemistry and Computer Science, enhancing student engagement and comprehension.
Delivered engaging classroom instruction that improved student performance and understanding of complex scientific and technical concepts.
Managed student attendance and academic records for multiple classes, ensuring accurate data tracking and reporting.
Oversaw student welfare and discipline as Duty Mistress, contributing to a safe, orderly, and productive school environment.
Friesland Campina WAMCO Nigeria
|Nutritionist for Complan Milk
Nigeria, Nigeria
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Summary
Provided expert dietary guidance and health education to parents and clients on infant nutrition and healthy eating habits.
Highlights
Provided specialized dietary guidance on Complan milk, supporting healthy growth and development for infants and young children.
Educated parents and clients on the nutritional benefits of Complan, leading to informed dietary choices and improved health awareness.
Addressed and clarified common dietary misconceptions regarding nutritional products, ensuring accurate understanding and usage.
Promoted and encouraged healthy eating habits for babies, contributing to improved infant health outcomes and parental confidence.
Quality Control Laboratory P.P.M.C.
|Laboratory Technician
Nigeria, Nigeria
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Summary
Conducted comprehensive sample collection, registration, and analysis to ensure adherence to stringent quality control standards.
Highlights
Systematically collected diverse samples from the field, ensuring proper handling and integrity for subsequent laboratory analysis.
Accurately registered and cataloged all incoming samples, maintaining meticulous records for traceability and quality assurance.
Performed detailed laboratory analysis on samples, generating precise data crucial for quality control assessments and decision-making.
Documented and reported analytical results with high precision, comparing obtained data against DPR (Department of Petroleum Resources) standards to ensure compliance and identify deviations.
Interests
Hobbies
Research, Coding, Humanitarian Service, Sporting, Travelling, Adventurous.
Languages
English
Hausa
Skills
Technical Skills
Data Science, Microsoft Office, Internet Proficiency, Graphics Design.
Interpersonal & Management Skills
Organizational Skills, Basic Management, Teamwork, Communication, Negotiation, Presentation, Interpersonal Skills.